YOGA TERMS and conditions

CLASSES

  • All of our classes are non-refundable, non-transferable and have strict expiration dates.

  • Due to our limited studio space, priority will be given to those who have booked the classes through our online schedule.

 

CLASS PACKS

  • 5 and 10 Class Packs are available.

  • Class Packs cannot be shared.

  • 5 and 10 Class Packs are valid for 4 months (as of purchase date).

  • Class Packs are not extendable.

  • Class Packs are not refundable.

  • Class Packs cannot be transferable to another service.

 

SPECIAL OFFER CLASS PACKS

Special Offer class packs have validity that may differ from Class Packs (i.e. they may last for 3 months). Please look at the conditions under each offer for mire information.

 

Introductory Offer

  • Introductory Offer is available to new customers only.

  • Only 1 purchase per customer.

  • Expires in 30 days after the sale date.

  • It starts on the day of the first class taken, and will last for 7 consecutive days (including the first day).

  • Workshops and courses are not included to Introductory Offer. 

  • Offer cannot be combined with any other sale, promotion, discount, and/or offer.

  • Offer is not refundable.

  • Offer cannot be sold or otherwise bartered

 

BOOKING CLASSES, WORKSHOPS & COURSES IN ADVANCE

  • You may book in advance for classes, workshops & course online or in studio (we do not accept class bookings over the phone or email).

  • We recommend booking in advance for the busy classes.

  • If a class or workshop is fully booked in advance, we may still allow you to enter the class once it has started, depending on whether there are any last minute cancellations or no-shows.

  • There is a limit to how many students can be in the studio. This cannot be exceeded and we appreciate your compliance with this.

 

TREATMENTS

CLASSES, WORKSHOPS & COURSES : CANCELLATION POLICY

  • You may cancel a pre-booked class up to 2 hours before the class. If you do not cancel and there was a waiting list, you will be charged for the class.

  • All workshops and courses purchased at the studio or online are non-refundable.

  • Urban Bliss reserves the right to cancel a course or workshop at anytime. If the course or workshop is cancelled prior to the starting date, it may be rescheduled and if students cannot attend the new course or workshop, 100% refunds will be made, or the option of being transferred to another workshop or course of equal value. Urban Bliss is not responsible for any costs, such as transportation, accommodation or any additional loss.

  • If you would like to give your space to another client you must email us with their name to update the records and to ensure they have signed the waiver.

  • Course prices will not be prorated if you are not able to attend all of the sessions.

 

CONCESSIONS & DISCOUNTS

  • Seniors (OAPs), full-time students and unemployed yogis (with valid proof) will be offered 10% on our class packs.

  • No discounts or concessions are available on our monthly unlimited memberships, Drop In classes or Introductory Offer.

  • No additional discounts or concessions are available in conjunction with any special offers.

  • Only one discount or concession can be applied at one time.

 

LATE-COMERS POLICY

  • Latecomers will only be admitted into a 90 minute class if they can be on the mat within the first 15 minutes of the class.

  • Late comers will only be admitted into a 60 minute class if they can be on the mat within the first 10 minutes of the class.

 

MERCHANDISE

  • Merchandise and retail items purchased at the studio (excluding opened products/packaging) can be returned and exchanged for an alike product. This is only possible if returned within 14 days and with a valid receipt.

 

OUR WEBSITE

When using our website, you agree to:

  • Seek our written permission if you would like to link to our website or copy our content in any way, shape or form. By supplying us with material via digital or a hard copy, you allow us unlimited, royalty free use of its content.

  • Thoroughly read and comply with our Terms and Conditions set out within. Anyone infringing on the aforementioned terms could be excluded from the use of our website.

 

LIABILITY WAIVER

By registering for and /or attending a class, workshop or event with Urban Bliss Lisboa, you are in agreement:

  • That you are participating voluntarily in a class, course or workshop offered by Urban Bliss Lisboa Studio. You recognise that yoga requires physical exertion that may be strenuous and may cause physical injury, and you are fully aware of the risks and hazards involved. You represent and warrant that you are physically fit and you have no medical condition that would prevent your full participation and you agree to assume full responsibility for any risks, injuries or damages, known or unknown, which you might incur as a result of participating in the program.

  • You understand that you may receive physical assists or adjustments to enhance or correct your body posture during class by either the teacher or an assistant in class. You will take accountability for alerting the teacher and assistant of any injury or impairment in advance before class begins or if you do not want to receive any assists.

  • You understand that Urban Bliss Lisboa reserves the right to make alterations to the timetable, instructors and/or equipment, terms and conditions as well as to those ancillary facilities, provided to members and on occasion with minimal notice.

  • You understand that photos and videos may be taken of the class and used by Urban Bliss.

  • You knowingly, voluntarily and expressly waive any claim you may have against Urban Bliss for injury or damages that you may sustain as a result of participating in the program.

  • You, your heirs or legal representatives forever release waive, discharge and covenant not to sue for any injury or accident caused by their negligence or other acts.

  • You understand that the studio is locked during classes, however, you agree that Urban Bliss Lisboa is in no way responsible for the loss or damage of any of your belongings while you attend class.

READ OUR COVID-19 MEASURES & WAIVER

Rua Campo de Ourique, 18-18A

1250-061 Lisboa

urbanblisslisboa@gmail.com

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